Only the person who created the company can delete its content

Deleting content, up to and including the whole company account, is reserved for the person who created the company. Teammates can work in the account every day, but they can't delete what belongs to the company.

Why it works this way

Deleting the account removes sites, scans, reports and monitoring for everyone on the team. Keeping that decision with one person means nobody loses the team's work by accident.

To change the owner, contact the help desk

You can't hand ownership to someone else yourself: there is no setting for it in the app. If the owner is leaving, or the company should belong to someone else, contact the help desk and we'll make the change for you.

  1. Contact the help desk

    Use the contact page. Tell us the company, the current owner and who should own it next.

  2. We make the change

    The help desk changes the owner on our side. Your sites, scans, reports and history stay exactly where they are.